Frequently Asked Questions

Do you stand behind your work?

Yes, each memorial has a Lifetime Warranty. Please read Our Guarantee.

Are your memorials made at your locations?

Yes. We are a manufacturing facility not just a sales location. Our family oversees the entire process. Some companies place an order and have the monuments made elsewhere. With us you save money and receive personal attention from start to finish.

If I run into problems at the cemetery, who should I go to for help?

In most cases, individual cemeteries are responsible for pouring the foundation for their monuments and markers to be installed there. A separate fee is collected to cover this work. We then deliver the memorial to the cemetery and set it on the foundation they provide. If there are issues with the foundation work, we will be happy to work with you and the cemetery to resolve them.

Do all cemeteries allow the same type of memorial?

Cemeteries each have their own requirements for the size and type of memorials that they will allow. We will work with you to determine what is allowed at your cemetery and what will look best on your lot. You can also read about cemetery requirements for the main Baton Rouge area cemeteries here .

Why should I buy a memorial from Grant Memorials instead of from the cemetery?

Grant Memorials specializes in making memorials. We have our own manufacturing facility and do our own work. While a cemetery may sell memorials as a sideline, it does not specialize in that product. We can provide the expertise to design an appropriate memorial for you, and we offer the most complete selection of designs and colors.

Do I need to wait for any length of time after a death before ordering a memorial?

The right time to order a memorial is a very personal decision. Some families chose to select the memorial at the same time they are making funeral arrangements. Other families need more time to make this lasting and important decision, so they might wait until they can decide what the most appropriate memorial might be. Still others want to have their own arrangements made prior to their death so they won't burden their loved ones with these decisions. We call this pre-need purchasing, and it is very common these days. There is no "right" answer to this question--it is a very personal decision based on specific family situations. It is not necessary to wait for a grave to settle. A memorial can be ordered immediately after a death.

How long does it take to complete a memorial?

The length of time necessary to complete your memorial depends on the type of memorial you choose, the color of granite that has been selected, the level of design work required, and the time of year that the order is placed. We expect to deliver your completed memorial (if using inventory stock) in 6 to 10 weeks after you have approved your artwork. Memorials from non inventory stock can take up to 180 days to complete and deliver. We custom order the stone, after your approved artwork is received, so that you can make any changes you want during the time you are designing the marker. Then we need to wait for the granite to arrive, either from a domestic site or from an international quarry. In all cases, orders can only be set in a cemetery when weather permits. ** PLEASE NOTE that due to the problems caused by supply chain slow-downs we are experiencing severe delays in receiving raw materials. The stone will arrive but the shipping delays are adding weeks to the normal timescale and shippers are substantially increasing their charges. We have no control over this, but where possible we continue to prioritize the manufacture and installation of older orders first. Please check with us regarding the expected time frame if you are ordering a custom stone, and if you have placed an order, rest assured we will continue updating you as we have more information. You can also track your order here.

Why should I buy a memorial in advance?

Many families choose to plan their own final arrangements. This allows them to make their own decisions on the style and type of memorial that they wish to have. In addition, it alleviates a burden on family members to make sometimes difficult decisions at the time of death.

What type of material should the memorial be made of?

Grant Memorials specializes in memorials made from the finest quality of granite or bronze. We have a variety of colors of granite to choose from. Some cemeteries only allow flat bronze memorials, and others that allow granite may have restrictions on its color or size. We can assist you in determining your cemetery's requirements and restrictions.

Who installs the memorials?

Some cemeteries require that their personnel install your memorial. There is usually a fee for this that is paid either directly to the cemetery or to us. If permitted, Grant Memorials will install the memorial.

How long will the stone last?

Our memorials are made of granite, which is a very hard stone that will last forever. At our manufacturing facility, we use a sandblast process for the design and lettering, or diamond-etching. In both cases, the lettering becomes a part of the granite and will also last indefinitely.

What is the difference between granite and marble?

The composition of granite and marble is very different. Granite is an igneous rock that was once a molten mass called magma. Marble is created by a concentration of bones and shells of sea creatures that built up a deposit of lime. Therefore, marble is not nearly as hard as granite and will erode over the years if not stored indoors. Granite is the preferred material to use for outdoor memorials because of its durability.

How is the carving and design put on the stone?

Grant Memorials prides itself with its manufacturing process. Through various sandblast and etching processes, your design is permanently engraved in your chosen color and style of stone. We can duplicate any existing design or create a new personalized design made especially for your family.

How much should I expect to pay for a memorial?

The cost of a memorial can vary significantly based on several factors. Our flat markers start at $275 and increase in price based on the design and color of granite that you choose. Companion monuments start at $600 and increase in price based on the style, size, design, and special features. At Grant Memorials we regularly design custom monuments for our customers in the $100s, $1000s, and $10,000s, We encourage you to contact us to discuss a memorial that will fit your needs and budget.

How do I care for my monument?

No matter what you have been told, never use bleach on a monument. Bleach contains harsh chemicals which can harm the finish of your monument. Ask about our cleaning services, using biological granite cleaners.

I want to read your Terms and Conditions before purchasing. Is that possible?

We aim to be as transparent as possible. Please read our Terms and Conditions here

Can I track my order?

Yes, you can see the current status of your order here

Can I order a stone online?

Yes, it is possible to order a stone in our standard sizes and colors online, using our online designer. Once you place your order, our in-house designer will receive a copy of your design and modify it according to our requirements for sandblasting. Sometimes this means a different font or size of fonts or emblems. We will then email you a proof of your design for approval. You can make unlimited changes until you are completely happy with the design, and once you approve we will forward your order to production. You can always contact us with any questions. Our text (225-302-7515) and chat is available 24/7.

I don't see something I like in your online store. Can I place a custom order?

Yes, please get in touch, we will be happy to assist you with a custom design for your loved one.